FAQ's

Frequently asked questions

• Q- How many bundles do i need?
• A- When using lengths 10'-24" only 3 bundles are recommended. Any lengths after 24" 4 bundles are recommended. 
• Q-Why doesn't my discount code work?
• A-Please check to see if it's entered exactly as shown. If so, make sure the code isn't expired. 
• Q- Can I use your hot comb and flat irons on my real hair?
• A- Yes, I recommend turning down the irons to a safe temperature when using on your natural hair. 
• Q- If I order today, how long will it take for my package to get here?
• A- Please refer to our shipping policy.
• Q- Do you have blonde hair?
• A- Our blonde 613 hair will be available for purchase soon.
• Q- What size are your wigs?
• A- Our pre-made wigs are all the average size 22- 22.5" medium.
• Q- How do I know my head size for my unit?
• A- Please watch our video on how to take your head measurements located under custom units.